Services and benefits

Our number one target is a smile on our customer’s face. Therefore, we put emphasis on clear and simple services and a diverse range of benefits.

Monitor your consumption, reduce your bill

In our service, it is easy to monitor your electricity consumption on an annual, monthly, daily and hourly level. You can trim down your electricity bill by changing your consumption habits or electricity contract.

Access to services anytime, anywhere

You can manage all the most important transactions online whenever it is most convenient for you. You can also contact us at any time if you have something on your mind. Our customer service team is on hand to answer your calls at (09) 829 0225 from 8 am to 8 pm Monday to Friday and from 10 am to 4 pm on Saturday.

Earn more Bonus points

If you are a member of HOK-Elanto, SSO or Varuboden-Osla, you can also collect bonus points with your electricity bill. That way you can make the most of your electricity. Your bonus points will accrue at every moment, for example, when the lights are on or the coffee is brewing in the kitchen. This will give your more Bonus points, for example, from the shopping bill, fuels and insurance.

Borrow a thermal camera or consumption meter

We can lend you a thermal camera free of charge to find the areas in your home that leak heat out. The electricity consumption meter measures the consumption of electrical appliances in your home and locates any electricity gluttons.

Competitions and events

We have held raffles with prizes including travel gift vouchers and festival and cinema tickets. We have organised Christmas concerts, as well as numerous excursions to our new waste-to-energy plant.